Effective date: November 10th, 2026
This policy explains what personal information TreatLyme collects, why, who we share it with, and the choices and rights you have. It applies to treatlyme.com, our webinars, and our emails (the “Services”).
Because our content is about health, some information about how you use TreatLyme can reveal something about your health. Our separate Consumer Health Data Privacy Policy explains how we handle that information and the rights you have over it. Please read both.
1. Who we are
The Services are operated by MagicianDoc Works, Inc., doing business as TreatLyme, 920 E Riverside Dr., Ste A120 #271, Austin, TX 78741 (“TreatLyme,” “we,” “us”). We decide how and why your information is used. Under European and UK data protection law, we are the controller.
This policy does not cover:
- Marty Ross MD Clinic. If you book an appointment or become a patient, the clinic’s own privacy notice and any applicable health privacy law, such as HIPAA, govern your information.
- Femologist. When you click a buy link, Femologist’s privacy policy governs what you do on its site.
- Other third-party sites we link to.
2. The short version
- We collect your email and name if you sign up for our newsletter or a webinar, the questions you submit in webinars, and information about how you use the site.
- We use it to run the Services, send you what you asked for, understand what content helps people, and, only with your consent, measure and run advertising.
- We never sell your information for money. We do not share information about your health interests with advertisers unless you opt in.
- You can access, correct, delete, or download your information, opt out of targeted advertising, limit the use of sensitive information, and withdraw consent at any time. See Your Privacy Choices.
3. Information we collect
Information you give us
- Newsletter: email address and, if you provide it, first name and topics of interest.
- Webinars: name, email address, the questions you submit, chat messages, and whether you attended or watched a replay.
- Messages to us: anything you include in emails or contact forms.
- Privacy requests: the information we need to verify and answer your request.
Information collected automatically
- Device and connection data: IP address, approximate location derived from it (city or region), browser, device type, operating system, and language.
- Usage data: pages and articles you view, how long you stay, links and buttons you click (including buy buttons and booking links), and the page that referred you.
- Site search queries: what you type into our search box.
- Cookie and similar identifiers: identifiers set by us and, with your consent, by analytics and advertising partners. See our Cookie Policy.
- Email engagement: whether you open our emails and which links you click.
Information from others
- Advertising and analytics partners give us aggregated reports about campaign and site performance.
- Femologist gives us what Femologist reports back under the Provider Program, e.g. aggregated sales attributed to our links, with no customer names or contact details.
We do not ask for, and ask you not to send us, your medical records, diagnoses, or treatment details. If you want care, contact the clinic directly.
4. How we use information
| Provide the Services | Show pages, run site search, deliver webinars and replays | Contract; legitimate interests |
| Send emails you asked for | Newsletters, webinar reminders, product information | Consent |
| Understand and improve content | Analytics on which articles and webinars help people | Consent |
| Advertising and measurement | Measure ads on Google and Meta; show our ads to people who visited | Consent only |
| Referral tracking | Tag buy links so Femologist can credit the referral to TreatLyme | Legitimate interests |
| Safety and security | Prevent spam, fraud, and abuse; secure the site, including through server logs kept only for security | Legitimate interests; legal obligation |
| Legal compliance | Answer privacy requests, keep records, respond to lawful requests | Legal obligation |
We do not use your information to make decisions about you that have legal or similarly significant effects. We do not use it to train artificial intelligence models.
5. Who we share information with
Service providers process information for us under contracts that limit its use to providing their service to us.
| Growth Mechanics Ltd. | Builds, manages, and maintains the website and marketing | United Kingdom and European Union |
| Cloudways (DigitalOcean Holdings Inc.) | Website hosting and security | United States |
| Mailchimp (Intuit Inc.) | Email newsletters and webinar emails | United States |
| WebinarJam (Genesis Digital LLC) | Webinar registration, hosting, and replays | United States |
| PostHog | Product analytics **{and session recording, if enabled}**, with your consent | United States |
| Google Analytics (Google LLC) | Website analytics, with your consent | United States |
| AddSearch (AddSearch Oy) | Site search; receives your search terms only, with no identifiers | European Union |
| CookieYes | Cookie consent management | United Kingdom |
| YouTube (Google LLC) | Embedded videos, which load only if you accept cookies | United States |
Advertising partners, only with your consent. If you accept advertising cookies, Google (Google Ads) and Meta (Facebook and Instagram) receive identifiers and information about pages you visit and actions you take on TreatLyme. They use it to measure our ads and show our ads to people who visited, and may combine it with other information they hold under their own privacy policies. If you do not consent, or you send a Global Privacy Control signal, these tags do not load.
Related businesses. When you click a buy link, we add referral parameters to the link so Femologist can credit TreatLyme. We do not send Femologist your name, email address, or the articles you read. We do not share your information with Marty Ross MD Clinic. If you book with the clinic, you give your information to the clinic directly.
Other disclosures. We may disclose information when the law requires it, to protect rights, safety, and property, or as part of a merger, sale, or transfer of our business, in which case the recipient must honor this policy.
6. Sale, sharing, and targeted advertising
We do not sell personal information for money. Some state laws treat allowing advertising partners to collect information through cookies, for cross-context behavioral or targeted advertising, as a “sale” or “sharing.” We only allow that with your consent, and you can withdraw consent at any time.
You can opt out through Your Privacy Choices, through the cookie settings link in our footer, or by using a browser or extension that sends a Global Privacy Control signal, which we treat as a valid opt-out for that browser.
Do Not Track. There is no agreed standard for the older browser “Do Not Track” setting, so we do not respond to it. We do honor Global Privacy Control, as described above.
We have not sold or shared the personal information of anyone we know to be under 18.
7. Sensitive information
Information that reveals your health, such as the conditions you read about, is sensitive personal information under several state laws. We collect and use it only as described in our Consumer Health Data Privacy Policy: to provide the Services you ask for, and for anything else only with your consent. You can limit our use of sensitive information at any time through Your Privacy Choices, which also stops advertising partners receiving it from this browser.
We give everyone who uses TreatLyme the health data rights set out in that policy, wherever you live, including residents of Nevada and Connecticut under those states’ consumer health data laws. Use them the same way, and we will not treat you differently for doing so. If we make a material change to how we handle health data, we will tell you by email or a notice on the site before it takes effect.
8. Your US privacy rights
Depending on where you live, state law gives you rights over your personal information. We extend the following rights to all US residents:
- Know and access: what personal information we hold about you, where we got it, why we use it, and who we disclosed it to, and a copy of it.
- Correct inaccurate information.
- Delete your information, subject to legal exceptions.
- Portability: receive your information in a usable format.
- Opt out of sale, sharing, targeted advertising, and profiling.
- Limit or withdraw consent for the use of sensitive information.
- Non-discrimination: we will not treat you differently for using these rights.
How to make a request: use our privacy request form or email [email protected]. We will confirm receipt within 10 business days and respond within 45 days. If we need more time, up to 45 more days, we will tell you why.
Verification: we will ask you to confirm your email address, and may ask for more information for sensitive requests. We use the information only to verify you.
Authorized agents: someone you authorize may make a request for you. We may ask for signed permission and verify your identity directly.
Appeals: if we decline your request, you can appeal by replying to our decision or emailing [email protected] with “Appeal” in the subject line. We will respond within 45 days. If you are not satisfied, you may contact your state attorney general.
California residents. In the past 12 months we collected these categories of personal information: identifiers (name, email, IP address, cookie IDs); internet and electronic activity (pages viewed, searches, clicks); approximate geolocation; inferences (topics of interest); sensitive personal information (information about health interests); and the contents of messages you send us. Sources, purposes, and recipients are described in sections 3 to 5. We disclosed identifiers and internet activity to service providers for business purposes, and, with consent, to Google and Meta for advertising, which may be “sharing” under California law. Retention periods are in section 10. We do not disclose personal information to third parties for their own direct marketing, so we have no “Shine the Light” disclosures to report.
9. Visitors in the EU, EEA, and UK
If data protection law in the EU, EEA, or UK applies to our processing of your information, you have the right to access, correct, delete, restrict, and port your information, to object to processing based on legitimate interests, and to withdraw consent at any time without affecting earlier processing. The legal bases we rely on are listed in section 4.
We transfer information to the United States and other countries. Where required, we protect transfers with the European Commission’s Standard Contractual Clauses, the UK International Data Transfer Addendum, or the recipient’s certification under the EU-US Data Privacy Framework.
You can make a request using the details in section 8. For requests covered by EU or UK law, we respond within one month, which we may extend by up to two more months for complex requests; we will tell you if we do. Giving us information is voluntary, but without an email address we cannot send newsletters or register you for webinars. You also have the right to complain to your local data protection authority.
10. How long we keep information
| Newsletter subscription | Until you unsubscribe, then a suppression record so we do not email you again |
| Webinar questions and chat | Indefinitely (published recordings are kept while they remain live) |
| Webinar registrations and attendance | 10 years |
| Analytics data | 10 years |
| Site search logs | 10 years |
| Privacy requests | 24 months |
11. Security
We use reasonable administrative, technical, and physical safeguards, including encryption in transit, access controls, and vendor security reviews. No system is perfectly secure. If a breach affects your information, we will notify you as the law requires.
12. Children
The Services are for adults. We do not knowingly collect information from anyone under 18. If you believe a child has given us information, contact us and we will delete it.
13. Changes to this policy
We review this policy at least once every 12 months and post any changes here with a new effective date. If a change is material, we will tell you by email or a notice on the site before it takes effect, and will ask for your consent where the law requires it.
14. Contact us
MagicianDoc Works, Inc. doing business as TreatLyme
1920 E Riverside Dr
Ste A120 #271
Austin, TX 78741